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Providing the Best Support in the Industry
 

Crestwood Remote Access Technical Support is Power by LogMeIn Rescue
LogMeIn Rescue
 

Welcome to Crestwood, Inc. new interactive Tech Support. In striving to continue to provide the best possible support for our dealers we now have the use of a new tool called LogMeIn Rescue. This web based utility allows our technicians to access your personal computers as long as they are connected to the internet and you provide permission to do so. There is no need to install any software for us to use this new support system with you and your computers, this process will install a small temporary web applet which upon exiting will go away. This service uses 256 bit encryption for the maximum in security. For more information on this service you can check out their website LogMeIn Rescue, here you can learn about some of the key features it has to offer:
1) How it works
2) Features
3) Security
 

If you would like more information on the steps you will need to do in order to run the web applet required for remote access click here –› Web Applet Installation Information
 

We provide 2 ways to connect to a Crestwood Tech Support Specialist

1. If you are currently on the phone with one of our Technicians and they have provided you with a 6-digit login PIN code, please enter it below and click the Connect to Technician Button
Enter your 6-digit PIN code:
 
2. If you would like to like to request support from one of our technicians please enter your information in the fields below and click the Request Support button. Our technicians are not always logged into the system so you may receive a technician unavailable page in this case you will be given a phone number to call to get in contact with a Crestwood, Inc technical support person
Please enter your name:
Company:
Dealer# (if known):